Apple Agrees To Pay A Fine Of $53 Million Related To The Warranty Issues On The iPhone And iPod Touch

Apple Agrees To Pay A Fine Of $53 Million Related To The Warranty Issues On The iPhone And iPod Touch

Apple reportedly agreed to pay $ 53 million to those Customers who have previously filed class action accusing against Apple in San Francisco Federal Court, because the company did not honor the warranty on iPhone and iPod Touch.

The judge granted the plaintiffs lawsuit and ordered Apple to pay a fine of $53 million, and Apple also immediately agreed to pay the fine and appreciate consumer warranty.

Related devices to this warranty issue is a first generation iPhone, iPhone 3G, iPhone 3GS, and the  first, second, and third generation iPod Touch. The amount to be paid Apple to each consumers is $200. Its value can be larger depending on the claims filed.

Apple worked with 3 M and have been making white tape that can detects products that are exposed to water. The company put up the White tape in the charging port or headphone and will turn into pink or red if exposed to water.

However, according to 3 M, discoloration of the white tape is not only caused by a touch of water only. Sometimes, the air is too humid can change the color of white tape to Pink .

In this case Apple often do not want to replace and repair the damaged products if the white tape turns pink. In one of the Apple warranty rules, the company will not replace or repair the product if damage caused by a user’s own errors.

However, consumers who filed the lawsuit argued that they never put Apple products into the water, either intentionally or not. Their products are also still under Apple’s standard one-year, or a two-year extended, warranty.

Image Credit : Blake Patterson

Source : wired
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